Privacy Policy

1. Who we are

Specc (“we”, “us”, “our”) operates the Specc platform at specc-4zya.vercel.app. We are the data controller for personal data processed through this service. If you have any questions about this policy, contact us at fpsgaming460@gmail.com.

2. Data we collect

• —Account data: Your email address, collected when you sign up via email or Google OAuth.
• —Feedback content: The text you paste into Specc to generate tickets. This is sent to our AI processor to generate output.
• —Generated tickets: The tickets Specc produces are stored so you can access your history.
• —Billing data: Payment details are handled entirely by Stripe. We never store card numbers or bank details.
• —Usage data: Basic usage counts (tickets generated per month) to enforce plan limits.
• —Log data: Server logs including IP address and user agent for security and debugging. These are retained for up to 30 days.

3. Why we process your data

• —Contract performance: To provide the Specc service you signed up for — processing feedback, generating tickets, and storing your history.
• —Legitimate interest: To maintain security, prevent abuse, and improve reliability.
• —Legal obligation: To comply with applicable laws and respond to lawful requests.

4. Third-party processors

We share data with the following sub-processors only to the extent required to operate the service:

5. Cookies

We use only strictly necessary cookies to keep you signed in. These are session cookies set by Supabase for authentication and cannot be disabled without breaking the service. We do not use advertising or tracking cookies. No cookie consent is required for strictly necessary cookies under the UK PECR and EU ePrivacy Directive.

6. Data retention

We retain your account data and ticket history for as long as your account is active. If you delete your account, all personal data including your email, feedback content, and generated tickets is permanently deleted within 30 days. Stripe may retain billing records for up to 7 years for legal compliance.

7. Your rights

Under UK GDPR and EU GDPR you have the right to:

• —Access the personal data we hold about you
• —Correct inaccurate data
• —Delete your account and all associated data
• —Restrict or object to processing
• —Data portability — receive your data in a machine-readable format
• —Lodge a complaint with your supervisory authority (ICO in the UK, your national DPA in the EU)

To exercise any of these rights, contact us at fpsgaming460@gmail.com or use the “Delete account” option in your dashboard settings.

8. International transfers

Some of our sub-processors are based in the United States. Where personal data is transferred outside the UK or EEA, we rely on Standard Contractual Clauses (SCCs) or other appropriate safeguards as required by applicable data protection law.

9. Changes to this policy

We may update this policy from time to time. We will notify you of material changes by email or via a notice in the app. The “Last updated” date at the top of this page reflects the most recent revision.